What are Mini Puzzles?
Mini puzzles are ultra mini 150 piece jigsaw puzzles! Each puzzle piece is about 1 cm in width. The completed artwork is about 15 x 10 cm.
It’s a completely different puzzling experience with the mini puzzles. It won’t be the same image artwork as our mystery puzzles.
Last updated: July 23, 2021 01:25
When do I select my puzzle artwork?
Thank you for supporting us! You will get to choose your puzzle artwork after the campaign is completed. We’ll be sending you a survey for you to select your favorite artwork.
Last updated: June 09, 2021 10:29
How does the add-on work?
After the campaign ends, you will be able to select add-ons in our pledge manager at the same prices listed on our Kickstarter page. Add-ons include any extra puzzle artwork that you want to gift, 150 pc mini puzzles, and the sorting kit to enhance your puzzling experience.
Last updated: June 09, 2021 22:54
How much is shipping?
Shipping cost estimates are listed in our shipping section of our kickstarter page. The shipping costs are reliable estimates but may vary by a maximum of a few dollars (up or down). Please be aware the shipping landscape around the world is changing rapidly. We will make every effort to reduce and absorb some of the costs to keep Odd Pieces affordable!
Last updated: June 09, 2021 12:19
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.